Managed Services

At Pace Infotech India Private Limited, we offer a range of technology services to help businesses achieve their goals. Our services are designed to help you optimize your technology investments, streamline operations, and enhance productivity.

IT Helpdesk Support

IT Helpdesk Support typically involves providing technical assistance to end-users who are experiencing problems with hardware, software, or other computer-related issues. Here are some common offerings that IT Helpdesk Support provides:

Troubleshooting: This is the primary responsibility of an IT Helpdesk Support. They are expected to diagnose and resolve technical issues that end-users encounter.
Installation and Configuration: IT Helpdesk Support provides installation and configuration support for software applications, operating systems, and hardware devices.
Remote Support: IT Helpdesk Support offers remote assistance, which means they can help users with their technical issues even if they are not in the same location as the user.
Password Resets: IT Helpdesk Support assists users in resetting passwords or unlocking their accounts.
Software and Hardware Upgrades: IT Helpdesk Support provides support for upgrading software applications and hardware devices.

Network Monitoring

Network monitoring is the process of overseeing the computer networks and systems within an organization to identify issues, track performance, and ensure security. Here are some benefits of network monitoring:

Early Detection of Issues: Network monitoring helps detect issues such as server crashes, network outages, and device malfunctions before they can impact operations.
Improved Network Performance: Monitoring network performance can help identify bottlenecks, reduce downtime, and increase overall system performance.
Enhanced Security: Network monitoring provides real-time insights into network traffic and can help detect and prevent security breaches, unauthorized access, and other security threats.
Reduced Costs: Network monitoring can reduce costs associated with system downtime, lost productivity, and equipment replacement by providing insights into system performance and identifying potential issues.
Increased Productivity: Network monitoring can improve productivity by identifying and resolving issues quickly, reducing the need for manual intervention.

Software Patching

Software patching is the process of updating or fixing software applications to improve their functionality, performance, or security. Here are some services offered by software patching:

Patch Management: Patch management is the process of deploying patches to software applications, operating systems, and hardware devices to address vulnerabilities, bugs, or performance issues.
Software Updates: Software updates are regular releases that include new features, enhancements, or bug fixes that improve the functionality and performance of the software application.
Vulnerability Scanning: Vulnerability scanning is the process of identifying vulnerabilities in software applications, operating systems, and hardware devices to address security threats and protect against cyber-attacks.
Compliance Monitoring: Compliance monitoring ensures that software applications, operating systems, and hardware devices meet industry regulations and standards, such as the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), and the Payment Card Industry Data Security Standard (PCI DSS).

Device Management

Device management solutions are designed to help organizations manage and secure their devices, including laptops, smartphones, tablets, and other mobile devices. Here are some common device management solutions:

Mobile Device Management (MDM): MDM is a software solution that enables IT administrators to manage and secure mobile devices, including device enrollment, configuration, and application management.
Enterprise Mobility Management (EMM): EMM is an advanced device management solution that includes MDM capabilities and adds features such as identity and access management, content management, and mobile app development.
Unified Endpoint Management (UEM): UEM is a device management solution that provides a single console for managing and securing all endpoints, including desktops, laptops, smartphones, and tablets.
Device Inventory and Tracking: Device inventory and tracking allow IT administrators to track and manage devices, including their location, usage, and configuration.
Remote Wipe: Remote wipe enables IT administrators to remotely erase data and settings from lost or stolen devices, ensuring that sensitive information does not fall into the wrong hands.

Why Choose Us

At Pace Infotech India Private Limited, we are committed to delivering exceptional value to our clients. Our services are tailored to meet your specific needs and budget.

Our team of certified professionals has extensive expertise in various areas of technology, and we use the latest tools and technologies to deliver high-quality solutions.

We believe in building long-term partnerships with our clients and providing exceptional customer service at every step of the way.